FAQ

A new way to see


Services and Support

Almadina Optical is happy to offer minor repairs and replacement of screws or nose pads at no cost. We encourage you to contact or visit your nearest store. Our skilled eyewear professionals can assess if your glasses can be repaired. Visit the See Our Stores page to find the location nearest you.

Our stores can be found across Riyadh city. You can see where our stores are located by clicking here.

We accept most major medical insurance cards. Please visit our Insurance page for more information.

Most single-vision lenses can be prepared in approximately 1–2 business days. Progressive lenses will take longer and require up to 7–10 business days. We are committed to providing you eyewear in the least amount of time possible without sacrificing our quality standards. Our professionals will let you know at the time of purchase how long it will take to get your glasses.

No, we cannot combine insurance and discounts at the same time.

Eye Exam and Site Testing

Yes, all our stores offer on-site eye exams. Check our store locations to find the one nearest you and ask for an eye exam today.

No, our independent on-site optometrists see a variety of patients, and we accept a valid prescription from a licensed doctor of optometry or site test result.

Simply call our store directly to request a copy of your prescription. Your prescription is yours to keep; it is your right to receive a copy at the conclusion of your eye exam.

Annual eye exams are usually recommended for adults, but it depends on your eye health. Consult with your eye doctor about your particular situation. Children’s needs vary by age but can be conducted at a very early age and are recommended by school age.

An optometrist, or doctor of optometry, is commonly known as an eye doctor who conducts eye examinations. They are an expert on the health of your eye. An optician is a licensed professional trained to help you see better, whether you’re nearsighted or farsighted or have low vision because of more complex eye health issues. They are the expert on choosing the right eyewear for your face shape and style preferences.

Optical Solutions

If you have a square face, go with an oval or round frame. If you have an oval or round face, go with a rectangular frame. If you have a heart-shaped face, go with a narrow frame.

Yes, we can put new lenses in frames purchased outside of AlMadina Optical, but at a small charge.

We recommend you visit the nearest store to you, and our professional staff will do the rest.

Eyeglass frames vary in cost depending on the material and specific features. Please visit your nearest local store.